FREQUENTLY ASKED QUESTIONS


What is The Actor’s Collective?  Are you a membership group?  Are you a talent management/agency/casting office?

The Actor’s Collective is a group of actors who decided that actors deserve to have access to premium affordable tools to empower and equip their careers for success.  No memberships, no tricks.  Just a couple of guys who want the best for our actor community.  We are not a talent management firm or talent agency and we do not secure representation, cast, or submit for auditions.  

+ What services do you offer?

We offer:

  • CURRENTLY ON HOLD - On-camera audition technique classes that teach the audition process from beginning to end and an audition process that gives full artistic control to the actor. Our process teaches “this is my story, and here’s how I want to tell it” rather than “what does casting want me to do?” We have classes tailored to all levels of experience, from beginner to advanced. We focus on building a community of actors within our studio, a ‘collective’, if you will. A group of like-minded individuals that offer support and encouragement. Plus, we have a little fun from time to time. We also offer Career Consultations to help you refocus your career and maximize your actor toolkit.
  • Headshot photography. Years of experience within the entertainment industry has offered unique insight into what casting directors are looking for in an actor’s headshot. Additionally, with online submission profiles casting directors look at a grid of actors’ headshots that are 1 inch by 1 inch thumbnails, and we shoot and style our headshots with this in mind. We also do Slate Shots for those who want to show their personality and add a little more ‘oomph’ to their ActorsAccess profile. We also offer professional hair and makeup and wardrobe styling as add-ons when booking headshots. Completed shoots are uploaded to a client proofing site, and clients receive all images from their shoot. Photo retouching is also available! Once you receive your image gallery from Pixieset.com make a favorites list (or have your reps make a favorites list) and we'll handle the rest! Retouching is $25 per image.
  • Audition taping / self-taping . We’ve seen it all. Pay per minute self-tapes, pay per half hour with exorbitant pricing, studios run by non-actors, and nickel-and-dime studios wherein you rack up a huge bill by the time you’ve finished your tape. We believe audition taping should be a stress-free experience, and it shouldn’t cost an arm and a leg. With our tapes, you’ll get professional readers who are actors experienced in cold-reading, professional lighting and sound, editing, a fast turnaround, and a finished tape that is unparalleled in quality; all included in the pricing. No tack-ons, no gimmicks, and we’re committed to keeping that price. Plus, our tapes book. Need a little help on your choices for your audition? We can help! Book a half hour coaching session or an hour long coaching session on our self taping page and our experienced coaches will walk with you through your audition and help refine the technical aspects of your tape and help you make strong, effective choices. All self-taping sessions include 2 takes per scene, one slate, and editing and transfer. We do not allow outside readers, coaches, parent coaches, or other actors in our taping room during self tape sessions. We do not upload finished auditions and we do not send to casting or representatives. Our studio readers will read all other roles for your audition. Thank you in advance for your understanding!

+ What if I’m just getting started in the business?

We’re more than happy to help you make your first moves. We understand, as actors ourselves, how daunting and mystifying the industry can seem to someone just stepping out toward their dreams. With our Career Consultations, we will happily sit down with you and review your materials including headshots, demo-reels, and resume and provide constructive feedback to make your packet more effective for seeking representation. Don't have a headshot, demo-reel or resume? No worries! We'll help get you started in the right direction. In all of our work we strive to lift actors up, whether it is through education or tools.

+ Can I call and book over the phone? Do you accept walk-ins?

We love actors and we love to speak to and meet actors! That said, we run a tight ship and we do a lot of hard work with a handful of staff so we don’t have the personnel available to consistently answer and respond to phone inquiries/bookings over the phone/walk-in appointments. The surest, quickest way to get an appointment is to book it through our website online. Additionally, our small staff means we can keep our costs at rock bottom. For general inquiries, feel free to shoot us an email. For booking of all services, please navigate to the corresponding service page.

How do I book a self-tape session?

Easily! Check out this tutorial video that will walk you through the process!

 
 

Self-taping sessions for minors

Our readers/coaches who handle our minor clients are Child Performer Services permitted as required by law. For our taping sessions for minors we have parents wait outside in their car and we provide a Zoom link for them to stream the entire session.

Can I book and pay without creating a Paypal account? 

Yes! Simply fill out the form on the booking page and click ‘Pay Now’. You will be redirected to Paypal where you can check out as a guest. *See attached images* From this page click ‘Pay with debit or credit card’ and input your payment method to complete the transaction as a guest without creating a Paypal account. We also have the option now for clients to check out via Square for those who’d like an even speedier checkout!

 
 

+ I need to book a self-tape ASAP! I got a last minute audition! I don’t see an available appointment slot for the time I want! What do I do?

First, DON’T PANIC! Second, have you looked at our self-tape booking page? Third, if you don’t see a time listed on our self-tape booking page, that definitely means that your desired time/date are unavailable. BUT, feel free to shoot us an email and if we have a cancellation, we’d be more than happy to notify you of the opening so that you may book online, provided we were given enough notice.

+ How much time should I book for my self-tape session?

There are a lot of variables that go into answering this question. A good starting point metric is that reading a scene takes approximately 1 minute per page. Other factors to consider include number of takes you'd like per scene (we send a max of 2 takes per scene), your familiarity with the work, and playback time. Remember, playback is considered part of your booked time. At the end of the day, it's better to overbook and NOT feel rushed/have time to get through your whole audition than to underbook and run out of time.

+ How do I download and unzip my audition from WeTransfer?

Please click here for a tutorial on how to download your files.

+ How do I upload my audition to Actor's Access?

Please click here for a tutorial on how to upload to Actor's Access.

+ Do you sell sides or client information?

No, we don't! We understand the nature of production and the importance of protecting intellectual property. As such, we will never sell or give sides from client's audition taping sessions with us. Additionally we do not sell client's information to any third-parties for the purposes of advertisement or financial gain.

+ How do I cancel or reschedule my appointment? And how do refunds work?

You can change or cancel your appointment using the blue 'change/cancel' button at the bottom of your confirmation email. Please note: if you are inside our policy limits for cancellations or reschedules for the service you've booked, the function to change/cancel using this button will be unavailable. Refunds are sent once we receive your cancellation email and will be triggered as soon as we're able to get to a computer. If you've cancelled and NOT received an refund (and you were outside of our cancellation policy window), then please let us know and we will make sure we get you refunded! Please do NOT initiate a resolution on Paypal. If you have any other questions or concerns please shoot us an email via our contact page.

+ Are you affiliated with any other studios?

No, but we have friends all over the industry!

+ My audition was cancelled/postponed - can I get a refund or a credit?

If you're outside of our 12 hour cancellation/reschedule window, simply cancel for a refund or reschedule to a different day using the blue change/cancel button in your confirmation email. If you're within our 12 hour cancellation window, we do not refund for those sessions or reschedule.

+ I cancelled my session before the cancellation with refund limit - when will I receive a refund?

Refunds are not automatic - we process them back through the payment processor used at the time of booking. Refunds are usually processed back through to the original payment method within 1-2 business days, but may take up to one week. If you have not received a refund after one week, please feel free to message us. Please note that we do NOT have control over the speed of your refund processing after we have triggered the refund.

+ What is the parking situation like at your studio?

Street parking is available on Burbank Boulevard as well as the surrounding residential streets. All parking is free and unmetered.

+ Do you offer studio rental?

No, we do not.

+ Do you provide casting director workshops or actor’s showcases?

At the time of this posting, no we do not.

The Actor's Collective proudly supports diversity of all races, color, national or ethnic origin, religion, sexual orientation, gender identity, and expression.  You are all welcome here :)

 
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