STUDIO POLICIES / TERMS & CONDITIONS
OVERALL EXPECTATION POLICY
We founded this studio from a desire to help actors succeed. As a business, we lead with our hearts in all that we do and will always treat each actor with dignity and respect. As artists, we strive for the best result from every service we offer. As such, we expect everyone to respect each other, respect our staff, and respect the space. The Actor’s Collective reserves the right to ask anyone to leave if they are not behaving in the best interest of the studio or our staff.
Cancellations / reschedules made less than 6 hours prior to the appointment will forfeit the full session fee. Outside readers, reps, producers, directors, and coaches are not permitted during booked sessions. All clients must tape with our readers and all coaching sessions must be with our coaches. Self tape sessions are for the actor booking the session only. Self tape sessions are not for promo shooting, production shoots, live interviews, webinars, or demo reel shoots. Due to tight scheduling and in order to maintain our cost, sessions may consist of one audition taping for 1 actor. Time permitting, under-5 or other co-star auditions LESS than 1 page may be taped as well. Turnaround time for self-tapes is typically within 1-2 hours after session. We edit tapes at our earliest schedule availability. However, if you need fast turnaround on editing/transmission, please allow for time at the end of your session for editing and transmission. Once your file has been received, PLEASE download and review your file for corrections ASAP. Please email for any corrections/re-edits. Requests for re-edits after business hours (after 7pm) will be handled on the following morning. We do not send raw files from self-tape sessions. Bookings are made only through our website and prepayment is required to book. Clients who arrive less than 15 minutes late will be permitted to tape for the remainder of their booked session. Clients who arrive more than 15 minutes late to appointment with notice may be permitted to work, depending on audition length. Clients who arrive more than 15 minutes late without providing us notice will not be permitted to tape. During audition taping for child actors, parents are requested to remain outside the taping room to avoid possible distraction. All minors must be accompanied by a legal guardian. Playback is considered part of the booked session time. Please plan accordingly. If you do not leave time to watch playback, we will happily choose your best takes for editing and transmission. We allow up to 2 reschedules of all scheduled appointments respective of rescheduling time limits. We do not allow rolling appointments. Appointments rescheduled more than twice will be canceled and refunded. Please note, we DO NOT send files to representation or casting and we do not upload finished tapes to casting submission sites.
DEMO REEL SHOOT POLICIES
We work to ensure that you will be happy with your scene upon completion. As such, due to our tight scheduling and time incurred for production setup, booking times may be approximate. Additionally, we are not able to shoot custom scenes for reels written by outside writers or scenes from other productions. We are absolutely able to alter pronouns in our scripts to accommodate all actors. Booking times for demo reel shoots are approximate due to the nature of production. Cancellations less than 48 hours in advance will be refunded 50% of cost of demo reel, and cancellations less than 24 hours in advance are nonrefundable. No reschedules will be allowed. All minors must be accompanied by a legal guardian.
HEADSHOT SHOOT POLICIES
For headshots without makeup, reschedules will be accommodated with 72 hours notice based on studio availability. Cancellations made with less than 72 hours notice are non-refundable. Reschedule requests for headshots without hair and makeup made with less than 72-hours notice will incur a $60 reschedule fee. For headshots with hair and makeup added, cancellations/reschedules are NOT permitted, and deposit for hair and makeup services is nonrefundable. Completed headshot shoots must be downloaded within 7 days after email notification of upload into client proofing gallery.
All minors must be accompanied by a legal guardian.
Reshoots will be permitted due to technical error. Reshoots will NOT be granted due to clients clothing, hair, and make up choices, representation feedback, or lack of wardrobe options. Gallery re-uploading to client proofing site will incur a $20 charge.
We allow up to 2 reschedules of all scheduled appointments respective of the above mentioned rescheduling time limits. We do not allow rolling appointments. Appointments rescheduled more than twice will be canceled and refunded.
CLASS AUDIT, CAREER CONSULTATION, AND ENROLLED STUDENTS
The Actor's Collective is bonded with WESTERN SURETY CO (BOND #63747991) as required by California State Law. The Actor's Collective is a talent training service. The Actor's Collective does not provide any auditions, potential employment or career management or agent services. ONLY A TALENT AGENCY, LICENSED PURSUANT TO SECTION 1700.5 OF THE LABOR CODE, MAY ENGAGE IN THE OCCUPATION OF PROCURING, OFFERING, PROMISING, OR ATTEMPTING TO PRODUCE EMPLOYMENT OR ENGAGEMENTS FOR AN ARTIST. We allow up to 2 reschedules of all scheduled class audit appointments respective of rescheduling time limits. We do not allow rolling appointments. Appointments rescheduled more than twice will be automatically canceled.
USAGE AND INDEMNIFICATION
By agreeing to these terms and conditions, you give The Actor's Collective (TAC) permission to use your image and taped materials for marketing purposes provided that such imagery does not violate the terms of an NDA (non-disclosure agreement). The Actor's Collective reserves the right to use any photograph/video taken at The Actor's Collective studio, without the expressed written permission of those included within the photograph/video. The Actor's Collective may use the photograph/video in publications or other media material produced, used or contracted by TAC including but not limited to: brochures, invitations, books, newspapers, magazines, television, websites, etc. By participating in a session at TAC or by failing to notify TAC, in writing, your desire to not have your image used by TAC, you are agreeing to release, defend, hold harmless and indemnify TAC from any and all claims involving the use of your picture or likeness.
By agreeing to these terms and conditions, you shall indemnify and hold harmless The Actor's Collective and its directors, employees, subcontractors, and customers from and against all allegations, claims, actions, suits, demands, damages, liabilities, obligations, losses, settlements, judgments, costs and expenses (including without limitation attorneys’ fees and costs) which arise out of, relate to or result from any act or omission of The Actor's Collective.
Any person or organization not affiliated with TAC may not use, copy, alter or modify TAC photographs, graphics, videography or other, similar reproductions or recordings without the advance written permission of an authorized designee from TAC.